Spa Grand Prix

General Terms and Conditions of sale

We wish to draw the attention of our customers to the fact that SPA GRAND PRIX is the organiser of the FORMULA ONE BELGIAN GRAND PRIX. Tickets for the Belgian Grand Prix may be purchased on the website: www.spagrandprix.com or on authorised third-party websites, including www.formula1.com. SPA GRAND PRIX is not responsible for the sale of tickets on third-party websites. Nevertheless, our company may authorise certain third parties to sell tickets under their sole responsibility. SPA GRAND PRIX is therefore not liable for any problem that may arise if an order is made by a customer on a website other than the aforementioned official site.

Article 1 : definitions

"Tickets": denotes any access card that does not authorise any form of copying, issued exclusively by SPA GP, sent to Purchasers by SPA GP and allowing passage through the electronic access controls on the occasion of the Formula One Belgian Grand Prix on 28, 29 and 30 August 2020. These tickets put on sale primarily via the website www.spagrandprix.com concern the various categories that follow: Bronze, Zone 17-27, Speed Corner, Silver 1, 2, 3, 4, Gold 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 and may be any of type, Weekend, pre-sale Weekend, Sunday, Children.

"SPA GP.", located at 4970 FRANCORCHAMPS, Route du Circuit 36
Company name : Spa Grand Prix S.A.
VAT : BE0884035135
Site internet : www.spagrandprix.com
E-mail : info@spagrandprix.com

"Purchaser": any person, physical or moral, who makes an order for a purchase of one or more tickets via the website www.spagrandprix.com

The customer notice (https://www.spagrandprix.com/en/customer-notice) also applies when purchasing tickets for the Event.


Article 2 : Binding force

Notwithstanding any contrary provision that may appear on any other document that could be issued by the purchaser or by any other third party whomsoever and unless otherwise agreed in writing by the parties, the terms and conditions set out in this agreement constitute the entirety of the agreements and arrangements made between SPA G.P. and the purchaser.

In any event, the purchaser accepts application solely of the French language for these general terms and conditions.


Article 3 : General

If a condition is found to be lacking, it would be considered as governed by the procedures in force in the area of distance-selling companies with headquarters located in Belgium.

The non-application of one or several provisions of these conditions can never be considered by the purchaser as a renunciations of those conditions.

Conditions regulate all the necessary steps in the placing of the order and ensure processing of this order between the contracting parties.

In all cases, final validation of the order implies its acceptance, in its entirety and at the prices indicated by Spa GP.

The signature acts as a validation of the order and express acceptance of all operations carried out on the site.

SPA GP reserves the right to amend the conditions of sale at any time.


Article 4 : Order

Every online order must be subject to a purchase order, in the form of the document issued by SPA GP.


Article 5 : waiver/contestation

The Purchaser has a cooling-off period of a strict timeframe of 14 calendar days starting from the date of cashing or debiting by the credit card agency, and this shall occur even if no signature has been placed on the method of payment.

Starting from 29 July 2020, this cooling -off period will no longer be valid. From that date, tickets will not be taken back or exchanged unless the Formula 1 Belgian Grand Prix is cancelled. In the event of a problem with your tickets, please contact us as soon as possible.


Article 6 : retention of ownership – intellectual property

The tickets remain the exclusive property of SPA GP, as both material and intellectual property. Consequently, any reproduction or imitation under any form whatsoever and by whatsoever means, is strictly prohibited.

It is also prohibited to resell the tickets or to procure them from a third party in any way whatsoever for commercial reasons; an exception being made to this prohibition for those companies expressly mandated by Spa Grand Prix and who have signed an authorisation contract effective for the year of the Grand Prix.

Any ticket purchased in violation of this clause shall not give any access right. Additionally, SPA GP reserves the right to cancel tickets as soon as it is confirmed that, despite this prohibition, tickets have been put on sale in violation of this clause and shall not give any access right.

Recovery of costs (15 Euro) arising from this cancellation shall be pursued against the purchaser.
A check of the identity of the holder of a ticket by SPA GP or by its authorised seller of official tickets is possible.

"The F1 FORMULA 1 logo, F1 logo, FORMULA 1, FORMULA ONE, F1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX, PADDOCK CLUB and related brands/marks are trade marks of Formula One Licensing BV, a Formula 1 company. All rights reserved."


Article 7 : Prices

Prices of tickets are indicated and payable in Euro, all taxes included and excluding contribution to cashing and shipping costs, where applicable.

If an amendment is made to prices, sales shall be invoiced on the basis of the tariffs in force at the time the order was recorded.


Article 8 : Payment

The payment of orders online may be carried out in various ways, either by credit card (Visa, Mastercard, etc.) and online payment (iDeal, Bancontact, etc.), or by bank transfer to the credit of account BELFIUS BE62 0910 1749 2361 (GKCCBEBB).
The SPA GP website. (www.spagrandprix.com) is subject to a security system as the transactions are carried out by a supplier of strongly-protected payment services: the company Ingenico – http://payment-services.ingenico.com – with its headquarters in Brussels.
As well as being an expert in payment security, Ingenico guarantees that sensitive data are transmitted and stored according to the highest-quality security standards.


Article 9 : Non-payment

Notwithstanding any contractual provisions, in the event that the payments have not been made in the timeframes mentioned above and/or the purchaser has not cancelled an order, SPA GP reserves the right to obtain payment by legal means or, at its choice, have the sales contract rescinded.
In this case, any delay in payment automatically, and without giving rise to any notice, leads to interest of 1.5% per month on sums due, starting from the date on which payment is due, without prejudice to any other damages and interests that may also be claimed by SPA GP.
Additionally, the total amount of the invoice shall be increased by 15% with a minimum of €400, (four hundred Euro) as lump-sum compensation for non-payment of the invoice by the given deadline.


Article 10 : Personal data

See our privacy policy


Article 11 : Proof

Data are retained in your personal account by SPA GP: these data allow your transaction to be processed properly. Moreover, these data, once recorded, allow you to carry out any future transactions more rapidly.

The archiving of purchase orders and invoices will be carried out on a reliable and durable support medium, to correspond to an exact and lasting copy.

In the event of litigation, these archived items will prevail between the parties.


Article 12 : Delivery

The E-tickets will be sent by email no later than the week preceding the Formula 1 Belgian Grand Prix. An email announcing that the E-tickets are available in the personal account will be sent to each customer.

This despatch will be free of any other obligations and is considered as the full and perfect execution of its obligations by SPA GP The withdrawal of the tickets will be at the sole responsibility and risk of the purchaser or their representative.

If the tickets are posted, any despatch to the Purchaser's name and address will be entirely at the Purchaser's own risk and expense.


Article 13 : Cancellation of the event

Tickets shall not be refunded or exchanged except with the sole exception of the cancellation of the Formula 1 Belgian Grand Prix. The cancellation shall be communicated by means of an indication on the www.spagrandprix.com website. In this case, tickets must be returned within the two week period following the date of cancellation. In default, there will be no refund or exchange.

SPA GP shall not be obliged to give any other communication of the cancellation of the event, by another means.


Article 14 : Law and jurisdiction

This contract is governed by Belgian law; in the event of litigation, the parties agree to have exclusive recourse to the competence of an arbitration Tribunal designated, sitting, and acting in accordance with CEPANI rules.