No. Apart from commercial offers, the price of online tickets is identical to the price of tickets sold at the ticket office on the circuit.
We are not able to guarantee the validity of your ticket if it has not been purchased on our official website. Feel free to make your reservation by clicking here.
No. It is not a problem, but you must bring a copy of the buyer's identity card and a copy of the invoice.
You can consult our general terms and conditions of sale by clicking here.
You may cancel your order within a strict period of 14 calendar days from the date of collection or debit by the credit institution, even if no signature has been affixed to the means of payment.
As from 29 July 2019, this withdrawal period is no longer valid. On this date, tickets will not be taken back or exchanged except in the event of cancellation of the Formula 1 Belgian Grand Prix.
In you have any problem with your tickets, do not hesitate to contact us as soon as possible at the following address: firstname.lastname@example.org.
The orders cannot be modified. For more information, please contact us at the following address: email@example.com.
No, but you can order tickets by placing a new order on your personal account on our official website. If your orders include Silver or Gold tickets, please leave a note in the space provided if you want both orders to be placed together. We will do our best to answer your request.
To guarantee the security of your banking data, your credit card information is not stored on our website. Online payment is made by credit card in 100 % secure area. It is carried out by Ingenico, one of the main players in the European market for Internet banking transactions.
Please try again, preferably with another credit card or by bank transfer.
After receiving your payment, an invoice will be automatically generated and sent to your email address.
Yes, you can change your billing address by logging into your account on our website. If the invoice has already been issued, it will no longer be possible to change the billing address (legal obligation). However, the new encoded billing address will be used for all the invoices of subsequent orders.
The accepted payment methods are: Visa, Eurocard - Master Card, Maestro, Bancontact, iDEAL, American Express, Giropay and Sofort. You can also pay by bank transfer. For more information, click here.
Yes, provided you open a different customer account per company to be invoiced. For a customer account, only one billing address is possible.
It may take a few days for you to receive your e-tickets. Please note that the procedure only begins once your payment has been received. Feel free to contact us (firstname.lastname@example.org) if your payment has been made and if you do not receive your tickets within 7 days.
Electronic tickets (e-tickets) will be sent to your e-mail address in PDF format.
It may take a few days for you to receive your e-tickets. Please note that the procedure only begins once your payment has been received. Feel free to contact us (email@example.com) if your payment has been made and if you do not receive your e-tickets within 7 days.
Yes. You must print your tickets to be able to enter the site.
No. We do not make home deliveries. You will receive your e-tickets on your e-mail address.