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Can I invoice my orders to several companies?
Yes, provided you open a different customer
account
per company to be invoiced. For a customer
account
, only one billing address is possible.
How will I receive my tickets? In what format?
An e-mail will be sent to your e-mail address informing you that your electronic tickets are available in your customer area. You will then be able to log into your customer
account
to download and print them.
When will I receive my tickets after placing an order online?
E-tickets will be shipped a few weeks before the event, sometimes in June. They will be available in your
account
area, and you will be notified by e-mail.
Can I change my billing address?
Yes, you can change your billing address by logging into your
account
on our website. If the invoice has already been issued, it will no longer be possible to change the billing address (legal obligation). However, the new encoded billing address will be used for all the invoices of subsequent orders.
Is it possible to have the tickets delivered to your home?
No, we do not do home delivery. An e-mail will be sent to your e-mail address informing you that your electronic tickets are available in your customer area. You can then log in to your customer
account
to download and print them.
How can I choose my position in the stand?
When you place your order, at the bottom of the page, you will find a ‘notes’ box where you can indicate your request for a position in the stand. We will take this into
account
subject to availability. If you have already placed your order, you can send us your request by e-mail, quoting your order number. Please note that all seats in the same order will automatically be positioned next to each other.
Can I add tickets to one of my online orders?
No, it is not possible to change an existing order but you can order tickets by placing a new order in your personal
account
on our website. If your orders include seats in a grandstand, you can leave a note in the box provided if you want both orders to be placed together in the chosen grandstand. We will do our best to answer your request according to availability. You can also exchange your tickets on TicketSwap, a trusted exchange platform.
Spa Grand Prix : payments
Secured Payements You will find herre all the information concerning our payments The payment of online orders may be carried out in two ways, either: By Credit Card (Visa, Mastercard, American Express) Or by paper or wire transfer (e-banking) To credit the BELFIUS
account
: 091-0174923-61 Code IBAN : BE62 0910 1749 2361 Code BIC : GKCCBEBB The SPA G.P. wensite (www.spagrandprix.com) is the subject of a system of security as the transactions are carried out by a supplier of strongly-protected
Conditions générales de vente
that payment is made within the established period. 100% of the payment must be recorded on the SPA GP bank
account
to guarantee purchase of the tickets. SPA GP will send a confirmation email to the purchaser, confirming that full payment has been... or after debiting by creditcard. Tickets for which the order has been received at SPA GP headquarters more than 15 days prior to the date of the Formula 1 Belgian Grand Prix will be sent by email to the email address mentioned in the customer
account
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