FAQs - Payment/invoicing
Payment/invoicing
Is the payment secure?
To guarantee the security of your banking data, your credit card information is not stored on our website. Online payment is made by credit card in 100 % secure area. It is carried out by Ingenico, one of the main players in the European market for Internet banking transactions.
My payment has been refused, what should I do?
Please try again, preferably with another credit card or by bank transfer.
Can you send me an invoice?
After receiving your payment, an invoice will be automatically generated and sent to your email address.
Can I change my billing address?
Yes, you can change your billing address by logging into your account on our website. If the invoice has already been issued, it will no longer be possible to change the billing address (legal obligation). However, the new encoded billing address will be used for all the invoices of subsequent orders.
What are the accepted payment methods?
The accepted payment methods are: Visa, Eurocard - Master Card, Maestro, Bancontact, iDEAL, American Express, Giropay and Sofort. You can also pay by bank transfer. For more information, click here.
Can I invoice my orders to several companies?
Yes, provided you open a different customer account per company to be invoiced. For a customer account, only one billing address is possible.